Empathy and Empowerment: Driving Innovation with Natalie Born

In this episode of AlchemistX Innovators Inside Podcast, host Ian Bergman welcomes Natalie Born, a principal consultant at Arch + Tower, to discuss the nuances of innovation in corporate settings. With a career that began in the bustling world of corporate America, Natalie quickly found her calling in product development and innovation. She shares her journey, highlighting the complexities and human elements involved in integrating newly acquired companies into larger platforms. Her experiences underscore the significance of empathy and understanding both the technical and emotional aspects of mergers and acquisitions.

Natalie delves into the crucial role of empowerment in fostering innovation, drawing from her early career experiences at CareerBuilder.com. She recounts the challenges of making critical decisions in different time zones, emphasizing how a deep grasp of the company's ethos empowered her to act effectively and independently. This approach not only shaped her leadership style but also provided insights into managing the delicate dynamics of mergers and acquisitions.

The conversation shifts to a broader perspective on innovation within organizations. Natalie advocates for a cultural shift where innovation is not the sole domain of top executives but a collective effort involving employees at all levels. She discusses the importance of breaking down limiting belief systems and creating an inclusive environment that encourages experimentation and learning from failures. Natalie stresses the need for companies to engage with customers early and often, ensuring that innovations are aligned with market demands and customer needs.

Wrapping up the episode, Natalie and Ian explore the incremental nature of innovation, arguing for a methodical approach that values small, manageable steps over grand leaps. This strategy reduces risks and allows for more agile adaptations to changing market dynamics. 

This episode is perfect for anyone eager to delve into the nuances of leadership, empathy, and cultural transformation in the realm of innovation. Natalie Born shares invaluable insights that can redefine your approach to driving change within organizations. 

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