Joe Kuhn, CMRP, former plant manager, engineer, and global reliability consultant, is now president of Lean Driven Reliability LLC. He is the author of the book “Zero to Hero: How to Jumpstart Your Reliability Journey Given Today’s Business Challenges” and the creator of the Joe Kuhn YouTube Channel, which offers content on starting your reliability journey and achieving financial independence. Plant Services managing editor Anna Townshend recently spoke with Joe about the importance of leadership and how to establish a successful reliability culture at your plant.

Key takeaways

In this episode, you'll learn:

Why leadership is critical in maintenance and reliability
How to establish a reliability culture at your plant
Why reliability is a continuous process and why you need to sell reliability to your organization

On the record

"Operations owns reliability. The simplest example is, Anna, who owns the reliability of your car? You’re the one that drives it. You're the one that listens to it. You take your car into the maintenance shop for the 100,000-mile check. And they say, yeah, man, this belt looks bad. Your tires are bald, and your transmission is making noises. And then you say, I don't want to fix that. And then you drive on down the road. You're going out to Yellowstone National Park on vacation, and your car breaks down. Do you blame the mechanic?"

-Joe Kuhn

Learn more

Read Joe's column, Leadership in Action

Buy Joe's book, Zero to Hero: How to Jumpstart Your Reliability Journey Given Today's Business Challenges

Watch Joe's YouTube videos

Kickstarting your plant’s reliability journey — Where are you now, and where do you want to be?