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Product Momentum Podcast

146 / How To Use Product Ops To Make Better, Faster Decisions, with Denise Tilles

Aug 20, 2024
Denise Tilles, a Product Operations expert and co-author of a pivotal book on the subject, dives deep into how Product Ops can revolutionize decision-making for product managers. She outlines the three key pillars of Product Ops: business insights, customer feedback, and streamlined processes. Denise emphasizes the importance of balancing quantitative and qualitative data to drive effective product strategies. Her insights on fostering a curious and adaptable culture within teams highlight how to empower product managers with the tools they need to succeed.
27:27

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Product operations enhance decision-making by equipping product managers with essential data and resources for informed choices.
  • Building a culture of curiosity within product teams fosters collaboration and innovation, improving overall problem-solving capabilities.

Deep dives

Importance of Product Operations

Product operations are essential for enhancing decision-making processes within organizations, particularly as they grow. This discipline focuses on equipping product managers with necessary data and resources to make informed and timely decisions. By emphasizing both quantitative insights, such as product engagement metrics and revenue figures, and qualitative insights from user and market research, product operations create a structured approach to problem-solving. Ultimately, the goal is to ensure that product teams can operate more efficiently and confidently despite the complexities of larger organizational structures.

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