
Confident Business English 298. Don’t Break Your Flow! Clarify the Business Words That Make You Hesitate
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Nov 5, 2025 Do you find yourself hesitating when speaking in business? Discover tips to clarify common word differences like duplicate vs. double and each vs. every. Learn how to use phrases like in the end vs. at the end effectively. Anna also differentiates happy from glad and explains ad hoc versus one-off. Plus, unpack the nuances between argue and discuss in workplace conversations. This episode is packed with practical advice to boost your confidence and keep your flow!
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Client Who Hesitated During Practice
- Anna recounts a client who hesitated repeatedly in conversation and she didn't rescue them during practice.
- She uses this experience to justify training clients to tolerate and manage hesitation themselves.
Use SUMO To Recover From Hesitation
- Use the SUMO trick: Shut Up, Move On when you hit a hesitation or dead end while speaking.
- Stop filling gaps and continue to your next point to preserve conversational flow.
Duplicate Vs. Double: Copy Versus Quantity
- Duplicate means making an exact copy and usually refers to repeated tasks or negative duplication of work.
- Double focuses on quantity (times two) and applies to metrics like revenue or costs.
