158. How to handle refund requests

Does the idea of getting a refund request send you into a spiral of worry and anxiety?

I’m always receiving questions about how to best handle a refund conversation and how I facilitate it in a way that serves my people, so this is what we’re diving into in this episode. 

This week, I’m sharing my philosophy on refunds that has served my business really well, my best tips for creating a refund policy that feels abundant and rooted in love, and how to handle any refund request with clarity and confidence. 

Find links to everything mentioned in this episode here: https://www.simonegraceseol.com/158