In this episode of the Identity at the Center Podcast, Jeff and Jim tackle questions from listeners around the world, including: "What certifications or skills would you recommend focusing on in 2025?" "What are some of the most common mistakes companies make when rolling out MFA, and how can they avoid them?" and "How should small and mid-sized businesses approach IAM when they don’t have the same resources as large enterprises?" Thanks to Ryan, Diego, and Omar for sending these in!

Chapters

00:00 The Unsustainable Strategy of Heroism

01:48 Introducing the Identity at the Center Podcast

02:04 Travel Tales and Tech Tips

09:57 Listener Mailbag: Career Advice for IAM Professionals

19:20 Global Listener Stats and MFA Rollout Mistakes

24:30 Exploring MFA Options

24:56 Common MFA Mistakes

25:13 The Importance of Coverage

25:44 Humorous Interlude

26:00 Understanding MFA Factors

26:29 Avoiding Knowledge-Based Authentication

26:50 Self-Serve MFA Resets

27:31 Productizing IAM

28:35 Listener Question: SMB IAM Strategies

31:35 Balancing Security Investments

32:07 Staffing and Technology Considerations

35:54 The Role of Cyber Insurance

43:10 Historical Figure Swap

47:10 Wrapping Up and Listener Appreciation

Conference Discounts!

Gartner IAM Summit - Code IDAC425 saves 425€: https://www.gartner.com/en/conferences/emea/identity-access-management-uk

European Identity and Cloud Conference 2025 - Use code idac25mko for 25% off: https://www.kuppingercole.com/events/eic2025?ref=partneridac

Identiverse 2025 - Use code IDV25-IDAC25 for 25% off: https://identiverse.com/

Connect with us on LinkedIn:

Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/

Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/

Visit the show on the web at http://idacpodcast.com

#336 - IDAC Mailbag - March 2025 Edition