Kendall Dickieson, social media and influencer marketing consultant, discusses building trust and engagement on social media, tracking ROI and UTM tags, distinguishing between influencers and content creators, building authentic relationships with creators, strategies for standing out when sending products, and the importance of testing and good editing.
Building a strong relationship with consumers requires trust and open communication, creating a community where consumers feel comfortable expressing their opinions and concerns.
Social media plays a crucial role in building consumer brands by being responsive and engaging with followers, establishing a strong social connection and creating a loyal community.
To keep content strategies fresh and engaging, brands need to adapt and explore new approaches, moving beyond traditional methods and considering expansion into different niches or target audiences.
Deep dives
Importance of Building Trust with Consumers
Building a strong relationship with consumers requires trust and open communication. It is essential to create a community where consumers feel comfortable expressing their opinions and concerns, as this feedback is valuable for brand growth.
The Role of Social Media in Consumer Branding
Social media plays a crucial role in building consumer brands. By being responsive and engaging with followers, brands can establish a strong social connection and create a loyal community. It is important for brands to be active on social media platforms and maintain open lines of communication.
Evolution of Content Strategies
To keep content strategies fresh and engaging, brands need to adapt and explore new approaches. It is important to move beyond traditional approaches and find innovative ways to captivate the audience. Brands should consider expanding into different niches or target audiences to unlock new growth opportunities.
Effective Use of Influencer Marketing
When working with influencers, it is crucial to establish clear guidelines and expectations. Brands should ensure a good fit between influencers and their target audience. Negotiating partnerships and maintaining relationships with influencers can help amplify brand reach and engage new customers.
Enhancing the Unboxing Experience
To make a lasting impression with influencers and customers, brands should focus on enhancing the unboxing experience. This can include personalized touches like handwritten notes, customized gifts, or attention to detail in packaging. Creating a memorable unboxing experience can lead to positive brand interactions and increased customer loyalty.
Kendall Dickieson is the social media and influencer marketing consultant helping brands like Graza, Canopy, and immi become best friends with their consumer. On this episode of ITS, Kendall talks all things social, content, and how to make community more than a buzzword.