AI In Nonprofits: Questions Nonprofits Asked!

Host Meico Marquette Whitlock, and special guest Jeff Hensel from Eide Bailly, summarize the Nonprofit Power Week covering artificial intelligence and it’s role in the nonprofit sector. This conversation centers around answering viewers questions about practical concerns and considerations from nonprofits.

The duo begin with comments about the shared responsibility between humans and AI within nonprofits. While AI can automate tasks and provide valuable insights, human oversight remains essential. Validating AI-generated content, ensuring data accuracy, and making informed decisions based on AI outputs are all critical steps in maximizing AI's benefits while mitigating its risks.

One listener question focused on the use of personal devices and public AI platforms for work purposes. Jeff acknowledges the allure of readily accessible AI tools like ChatGPT but cautions against the use of sensitive data on such platforms. "The tech contractor is accurate in saying you shouldn't do that," Jeff explains, referring to the practice of inputting proprietary data into public AI models

He advocates for a more controlled approach, leveraging platforms that prioritize data security and responsible AI usage.

Another crucial point raised is the ongoing nature of AI implementation. Jeff pushes for a measured approach, starting small and iteratively expanding AI usage as the organization gains experience and comfort. He draws an analogy to training an intern, highlighting the need for continuous learning and refinement. "AI learns," he explains, "but we have to teach it what it needs to know”

The understanding you’ll get from this lively chat is the importance of viewing AI as a powerful tool that, when used responsibly, can significantly enhance nonprofit operations.

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