Accelerating Transformation: Lessons in Business Resiliency

The global pandemic has accelerated digital transformation in all industries and made lasting business and human impact. Silicon Valley and Bay Area companies have, in many ways, been ahead of the curve and the center of attention for continued innovation. Hear from business leaders from leading Bay Area companies, large and small, on how they are building the business resiliency to outmaneuver uncertainty and thrive in the new world that has demanded rapid business changes; the role of technology and the cloud in maximizing employee and customer engagement and productivity; gaining or regaining brand and organizational trust; and more. Join us for an interactive panel discussion and live Q&A. Meet our panelists: Sally Gilligan is the chief information officer and head of strategy for Gap Inc., overseeing the company’s corporate strategy team and technology organization that serves as the engine that drives retail, e-commerce and global enterprise technology for millions of customers. Gilligan has been with Gap Inc. for more than 16 years, serving in a variety of roles in the organization with a focus on process and economic optimization. Prior to serving as CIO, she served as senior vice president of product operations and supply chain strategy, leading a global team responsible for building and deploying capabilities to enable the end-to-end, demand-based operating model. Sally holds a Bachelor of Science degree from Georgetown University in Washington D.C. and a Masters in Business Administration from the University of Chicago. Everett Harper is the CEO and co-founder of Truss. Truss builds software and infrastructure to help companies and public agencies scale and modernize digital services. They apply expertise in human-centered design, engineering, product, infrastructure, and security to clients such as healthcare.gov, Nuna and DOD-Transcom, enabling them to deliver impactful, sustainable products and services to more than 20 million customers and end users. Harper graduated from Stanford University (MBA, M.Ed) and Duke University (BSEE, Biomedical Engineering), where he was an A.B. Duke Scholar. Karen Mangia is vice president of customer and market insights at Salesforce, engaging current and future customers around the world to discover new ways of creating success and growth together. She serves on the company’s Work from Home Taskforce, where she is helping the company’s 50,000+ worldwide employees to better adapt to a work-from-home environment. She holds a B.S. degree in international business and a Masters in Information and Communication Sciences, both from Ball State University, as well as an Associates Degree in Hospitality Administration from Ivy Tech. Scott Bowden is managing director, software and platforms industry lead for North America, at Accenture. In this role, Bowden is focused on supporting a diverse portfolio of platform companies to innovate and operationalize for long-term success. This includes supporting rapid customer expansion, protecting customer and user communities, and equipping a growing workforce with the technology and process tools to be successful. A key facet of Bowden’s responsibilities is to develop Accenture’s S&P industry thought leadership, build employees’ industry skills and foster collaboration across Accenture’s businesses supporting the S&P industry. Over his career with Accenture, Bowden has worked with U.S. and international clients across industries, including consumer products, publishing, high tech, software and platforms. He has most recently led Accenture’s efforts in enabling new economy hyper growth companies from pre-IPO unicorns to post-IPO profitable enterprises. Bowden received a Bachelor of Science in industrial economics from Union College with a minor in mathematics and philosophy.

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