Richard Edelman, CEO of Edelman, shares Trust and Health Barometer report on healthcare concerns. Katherine Kostereva, CEO of Creatio, discusses AI to build software and automate work. They explore trust decline in healthcare institutions, doctor-patient relationships, success in wealth management, AI investment, integration of no-code and AI in workflow automation, and role of generative AI in conversations.
Trust in healthcare companies is declining globally, but individuals feel empowered to manage their health independently.
Combining AI with no-code applications enhances workflow automation, empowering individuals to undertake more advanced tasks in the job market.
Deep dives
Trust in Health Care Companies Decline
The Edelman Trust Barometer report reveals a decline in trust towards healthcare companies, not only in the US but also in various other countries. The report highlights a shift towards health empowerment, where individuals believe they can manage their health effectively. However, trust in health institutions and reporting has decreased significantly, possibly influenced by the impact of COVID-19 misinformation.
Synergy of No Code Applications and AI
In the podcast discussion with Katherine Costa-Riva, the CEO and founder of Create, the synergy between no-code applications and AI is highlighted. No-code applications empower non-professional software developers to automate workflows efficiently. By adding AI, these applications can be further enhanced to facilitate rapid workflow changes without the need for extensive programming knowledge, augmenting human productivity.
Augmentation Rather Than Replacement with AI
Addressing concerns about job risks with AI adoption, Katherine emphasizes that AI augments human work, making it more efficient and productive. While some routine tasks may be automated, individuals will be compelled to undertake more advanced and intelligent tasks, enhancing their value in the job market. In specific areas like call centers, AI can expedite processes and provide tailored solutions, ultimately improving customer interactions.
Watch Carol and Tim LIVE every day on YouTube: http://bit.ly/3vTiACF. Edelman CEO Richard Edelman shares the results of the firm’s Trust and Health Barometer report on concerns clients have about healthcare. Creatio CEO Katherine Kostereva discusses using AI to build software and automate work. Hosts: Carol Massar and Tim Stenovec. Producer: Paul Brennan.