Bloomberg Businessweek
Trust Barometer Special Report on Health
Apr 23, 2024
Richard Edelman, CEO of Edelman, shares Trust and Health Barometer report on healthcare concerns. Katherine Kostereva, CEO of Creatio, discusses AI to build software and automate work. They explore trust decline in healthcare institutions, doctor-patient relationships, success in wealth management, AI investment, integration of no-code and AI in workflow automation, and role of generative AI in conversations.
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Quick takeaways
- Trust in healthcare companies is declining globally, but individuals feel empowered to manage their health independently.
- Combining AI with no-code applications enhances workflow automation, empowering individuals to undertake more advanced tasks in the job market.
Deep dives
Trust in Health Care Companies Decline
The Edelman Trust Barometer report reveals a decline in trust towards healthcare companies, not only in the US but also in various other countries. The report highlights a shift towards health empowerment, where individuals believe they can manage their health effectively. However, trust in health institutions and reporting has decreased significantly, possibly influenced by the impact of COVID-19 misinformation.
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