In this episode, I am joined by Kelli Segretto, Property Management Consultant.

We discuss:

(00:01:51) - Kelli’s background and career

(00:04:50) - How can Property Managers start bringing systems and processes into their business?

(00:07:46) - How do you work with clients?

(00:13:36) - How do you diagnose throughput issues in larger organizations?

(00:18:25) - Sponsor: Second Nature

(00:20:10) - Avoiding burnout

(00:22:17) - What suggestions do you have surrounding maintenance?

(00:34:57) - Sponsor: RentScale

(00:44:02) - What are franchisors doing right that the independents can learn from?

(00:49:51) - What are some processes that the industry can use to create some standardization across the board?

(00:56:46) - How are you thinking about software integrations in the industry today?

(01:00:42) - How should owners know it's time to hire a consultant?

Learn more & connect with me here:

⁠Crane⁠, the private community for property management business owners.

⁠My Free PM Newsletter⁠

⁠RL Property Management⁠

Learn more about Kelli Segretto and connect with her here:

K Segretto Consulting

Kelli on LinkedIn

K Segretto Consulting on LinkedIn

The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.

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