Motley Fool Money 2 Cutting-Edge Companies in 2020
Dec 25, 2020
Lynne Oldham, Chief People Officer at Zoom Video, shares insights on the company’s explosive growth during the pandemic, scaling from 10 million to 300 million daily participants. She discusses how Zoom maintains its culture amidst rapid expansion and addresses 'Zoom fatigue' with innovative meeting formats. Meanwhile, Daniel Schreiber, co-founder of Lemonade, reveals how his tech-driven insurance model disrupts the industry, enhancing customer trust through transparency and AI. Both guests highlight the importance of empathy and innovation in today's corporate landscape.
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Culture at Zoom
- Corporate culture is what you feel, not just what's written on the walls.
- Zoom's culture centers around the phrase "We Care," which permeates every interaction.
Maintaining Remote Culture
- Maintain a strong culture by connecting with remote employees and making them feel important.
- Use surveys, all-hands meetings, and transparency to stay connected.
Combating Zoom Fatigue
- Zoom implemented "No Internal Meetings Wednesdays" to combat Zoom fatigue.
- This allows employees more focused time to get work done.
