Nathan Astle - Building Trust and Support: The Power of Empathy in Advisory Practices

Nathan Astle is the founder of Relational Money LLC where he offers training to financial advisors and money coaches on basic financial therapy skills. This will help them be better at their jobs, retain more clients, and improve the quality of care.

Tune in to hear:

• What are some of the key differences and similarities between financial therapy, clinical psychology and behavioral finance?

• While we fixate on money and wealth in popular culture and in the media, Americans are also really reluctant to be direct about their personal financial matters. What accounts for this juxtaposition of obsession and secrecy in American financial matters?

• When considering happiness, we often ascribe money with significance above and beyond the elements of personal success. Why is this the case?

• What are some common money themes, or “scripts,” that one might find themselves within?

• If someone identifies a money script, that’s negatively impacting their personal and financial wellbeing, how difficult is it for them to change and how does one go about rewriting a money script that has become engrained?

• When should one enlist the help of a financial therapist instead of someone with social work or psychology background?

• Are soft skills more important now than ever before for financial professionals, or is the industry, as a whole, just pulling its head out of the sand?

• What soft skills are often underdeveloped in the average financial advisor?

• How do advisors empathize adequately, but not so fully that they are taking it home with them?

• There’s such a large chasm between knowing the right thing to do and actually doing it.