The Building Code summer minisode: Understanding the Sherwin-Williams difference
Jul 23, 2024
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Jason Jones, Director of national accounts at Sherwin-Williams, discusses the exclusive partnership with CBUSA, personalized support for builders, and innovative products like the Gallery Product Line. They also talk about enhancing paint products through new technology, addressing supply chain challenges during COVID-19, and facilitating connections with builders and CBUSA through regional managers.
Sherman Williams emphasizes value beyond paint products through exclusive partnership with CBUSA.
Sherman Williams invests in innovative products like Gallery Line and rain refresh technology for customer satisfaction.
Deep dives
Sherman Williams Partnership with CBUSA
Sherman Williams recently established an exclusive partnership with CBUSA, shifting focus to engage directly with builder partners. This initiative aims to showcase the value of partnering with Sherman Williams beyond paint products, offering additional resources and tools for builders. It fosters dialogue with builders to emphasize the benefits of the partnership.
Customer Service and Support Offerings
Sherman Williams provides a wide array of tools and resources for builder partners, including on-site trainings for contractors and sales teams. They offer color resources with customized solutions, virtual consultations for home buyers, and training sessions for warranty and customer service teams. These services aim to enhance customer satisfaction and ensure a seamless painting experience.
Innovative Product Lines and Projects
Sherman Williams introduced new product lines like the Gallery Product Line and the rain refresh technology for exteriors. These innovations offer faster drying times, durable finishes, and self-cleaning properties. Amid challenges like supply chain disruptions, Sherman Williams invested in expanding capacity and enhancing its manufacturing facilities to meet market demands, showcasing a commitment to growth and proactive business measures.
This summer, we’re bringing you five minisodes of “The Building Code” where we’re getting to know some of the brands we work with for CBUSA and Buildertrend Purchasing. In each of these quick, 15-minute episodes, Zach is chatting exclusively with brand reps to explore each partnership and how their products and services are bringing value to our customers.
Tune in to the second minisode to hear from Jason Jones, director of national accounts, at Sherwin-Williams. He’s sharing all about how their team shows commitment to customer satisfaction and support.
Head over to Sherwin-Williams’ website to learn more about their interior and exterior paint offerings: https://www.sherwin-williams.com/