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Zuckerberg's Communication Missteps
- During Cambridge Analytica scandal, Zuckerberg and Sandberg initially avoided communication.
- They later admitted this was a mistake, yet they repeated it during the Haugen revelations.
Escalating Crises at Facebook
- Facebook faces escalating crises, not isolated incidents.
- The biggest threat is internal distrust and declining employee morale.
Haugen's Meticulous Approach
- Frances Haugen's meticulous approach, including a glossary of terms, sets her apart from previous whistleblowers.
- This detail-oriented strategy ensures maximum impact and makes the documents irrefutable.