In this episode, Spencer Locker and Bernice Casserly explore the complexities of managing change in the workplace, why communication often falters and how unconscious motivators play a crucial role in shaping employee behaviour individually and interpersonally. They discuss the concept of PRINT® and how understanding core motivators can be the key to successfully navigating transitions and overcoming resistance within teams.

We also explore the importance of building psychological safety and the pivotal role leaders play in creating an environment where change is not just accepted, but embraced. Gain practical insights on how to lead your team through change with confidence and clarity.

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Chapters

Introduction to Change Management (00:00:00 - 00:03:51)

Challenges in Leading Through Change (00:03:52 - 00:06:24)

Introduction to PRINT® and Unconscious Motivators (00:06:25 - 00:07:42)

Unconscious Motivator 1: Perfect, Correct, and Right (00:07:43 - 00:09:54)

Unconscious Motivator 2: Needed and Appreciated (00:09:55 - 00:12:21)

Unconscious Motivator 3: Succeed and Achieve (00:12:22 - 00:15:40)

Unconscious Motivator 4: Special and Find Meaning (00:15:41 - 00:18:20)

Unconscious Motivator 5: Smart and Knowledgeable (00:18:21 - 00:20:45)

Unconscious Motivator 6: Safe and Secure (00:20:46 - 00:23:05)

Unconscious Motivator 7: Enjoy Life and Be Happy (00:23:06 - 00:26:30)

Unconscious Motivator 8: Strong and Self-Reliant (00:26:31 - 00:28:54)

Unconscious Motivator 9: Peace and Harmony (00:28:55 - 00:31:30)

Impact of Unconscious Motivators on Change (00:31:31 - 00:35:10)

Shadow Behaviour and Resistance to Change (00:35:11 - 00:38:35)

Case Study: Application of PRINT® in a Real-World Scenario (00:38:36 - 00:44:10)

Overcoming Blocks to Change (00:44:11 - 00:50:00)

The Role of Communication in Change Management (00:50:01 - 00:53:43)

Interactive Game: Connecting Statements to Unconscious Motivators (00:53:44 - 01:13:32)

Conclusion and Final Thoughts (01:13:33 - 01:14:55)

Closing Remarks and Next Steps (01:14:56 - 01:22:58)

Recommended Listening:

Unlocking Your Full Potential: The Power of PRINT® (James Cooper and Bernice Casserly)

How to Build a High-Performing Team: Attributes, Dynamics & Communication (Tracy Roberts and Scott Morrison)

Organisational Change - The difference between delivering the project and achieving the change! (Martin Johnson and Spencer Locker)

The Fundamentals of Communicating Change (Martin Johnson and Spencer Locker)

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