How to Market Like a Consumer Brand—Even in Healthcare

In this episode of TOP CMO, Jackson Carpenter speaks with Janelle Hanley, CMO at the Hospital for Special Surgery, to uncover the art of marketing healthcare without it feeling like marketing. From leveraging short-form video to building trust through patient stories, Janelle shares how her consumer-brand approach revolutionizes orthopedic care. Dive into the strategies that blend creativity, consumer insight, and purpose to meet patients where they are and guide them toward the best care choices. Whether you're in healthcare or marketing, this conversation is a masterclass in meaningful engagement.