The Westminster Tradition

How It Started v How It’s Going: 3 years of TWT

Dec 22, 2025
The hosts reflect on their chaotic beginnings, sparked by the RoboDebt hearings. They discuss significant shifts in public service and share favorite moments from interviews and listener interactions. Technical hiccups and humorous bloopers add charm as they recount their growth and unexpected audience feedback. The trio debates how debates enhance their conversations and whether the Royal Commission changed public service culture. Lastly, they celebrate the joy of community and the impact of listener stories.
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ANECDOTE

Humble, Chaotic Podcast Origins

  • Danielle, Alison and Caroline started the podcast after watching the Robodebt Royal Commission hearings with a handful of colleagues and joking it would be like taking up knitting.
  • Their early recording attempts were chaotic, with COVID, different rooms and DIY audio gear, but they persisted and released six episodes on 1 July 2023.
INSIGHT

Broader View Of Maladministration

  • The Robodebt Royal Commission exposed specific conduct types that broaden our idea of maladministration beyond simple errors.
  • Those behaviours include directing non-consultation, ignoring staff capacity, and failing to act on lawfulness once information emerges.
INSIGHT

Change Is Patchy, Individual-Led

  • The Commission clarified where failures arose but didn't deliver a wholesale transformation of public service culture.
  • Much change remains patchy and driven by individuals rather than systemic reform or broad reckoning.
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