#298 - Avoiding Common Pitfalls in IAM RFPs

Aug 12, 2024

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In this episode of the Identity at the Center podcast, hosts Jeff and Jim delve into the complexities of creating effective RFPs (Request for Proposals) for Identity and Access Management (IAM) systems. They provide critical advice for both the customer and vendor sides, stressing the importance of defining clear objectives, understanding technical and business requirements, and avoiding an overwhelming level of detail that can detract from the RFP's usefulness. The hosts also advocate for combining software and services in a single RFP and highlight the value of open-ended questions to gather meaningful responses. Drawing from their experiences, Jeff and Jim discuss the pros and cons of RFPs, the importance of experience from both vendors and implementation partners, and offer strategies for managing the RFP process effectively. Thanks to listener Alfred in Canada for the great question!

00:00 Introduction and Casual Banter

02:09 Travel Adventures and Motorcycle Rally

05:07 Podcast Challenges and Listener Shoutouts

06:34 Upcoming Conferences and Events

09:57 Listener Question: Tips for a Smooth IAM RFP

22:00 Importance of Subject Knowledge22:15 The Positive Side of RFPs

24:06 Challenges with RFPs

25:39 Combining Software and Services in RFPs

26:58 Evaluating Implementation Partners

28:26 Experience Matters in RFP Responses

31:06 Tips for Effective RFPs

34:10 Personal Anecdote: A Scare and a Surprise Party