
Podcast 1293: Employee Experience Design: Work That Thrives by Dean E. Carter
Jan 23, 2026
52:25
In this podcast, Greg Voisen sits down with four-time CHRO Dean E. Carter to dismantle the "command and control" ghosts of corporate past and reveal the blueprint for a workplace where people actually want to show up. Drawing from his transformative leadership at iconic brands like Patagonia, Airbnb, and even a "sinking" Sears, Carter explains why the secret to a thriving organization isn't found in a ping-pong table or a snack bar, but in the radical act of designing work with people rather than for them. Whether you are leading a team of ten or ten thousand, this conversation serves as a masterclass on how to bridge the growing trust gap between CEOs and employees by injecting wisdom, wonder, and wit back into the professional experience.
🎯 What Listeners Will Learn
- The 11-Word Philosophy: Why the most effective employee experience (EX) boils down to co-creation and mutual value rather than top-down mandates.
- The "Titanic" Strategy: How to maintain employee engagement and professional growth even when a company is facing significant business challenges.
- Reinventing Community: How to solve the "loneliness epidemic" in a remote-first world using the "Community Captain" model to boost belonging by double digits.
- The Double Diamond Framework: A practical, design-thinking approach to discovering the real problems in your workflow before you rush to "deliver" the wrong solutions.
- Purpose Alignment: How to ensure a candidate’s personal mission matches the company’s "soul" to prevent cultural burnout.
Our Guest, Dean E. Carter:
➥ Book: Employee Experience Design: How to Co-create Work Where People and Organizations Thrive
➥ Buy Now: https://a.co/d/dkyCpos
➡️LinkedIn: https://www.linkedin.com/in/deancarter/
Learn more about your Inside Personal Growth host, Greg Voisen:
➥ gregvoisen.com
➡️Instagram: www.instagram.com/insidepersonalgrowth/
➡️Facebook: www.facebook.com/InsidePersonalGrowth/
➡️LinkedIn: www.linkedin.com/in/gregvoisen/
➡️Twitter/ X: twitter.com/lvoisen/
