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Erik Allebest of Chess.com: Transforming a Niche Business into a Global Phenomenon

Apr 9, 2024
01:05:02
Snipd AI
Erik Allebest, CEO of Chess.com, discusses how Chess.com leverages AI to revolutionize the game while confronting challenges like cheating. The podcast explores the intersection of technology, human behavior, and ethics in online chess, providing insights into innovation, user engagement, and growth strategy.
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Podcast summary created with Snipd AI

Quick takeaways

  • Chess.com uses AI to offer personalized coaching experiences through distinct personalities for users.
  • Chess.com is exploring real-person avatars and mimicked voices to enhance user interactions beyond game experiences.

Deep dives

AI's Impact on Chess.com's Product Design and Development

Chess.com has leveraged AI to enhance user experiences on their platform. One significant application is creating various computer player personalities that offer a range of playing styles for users. By modernizing their game review product using AI, they aim to provide more insightful game analyses. However, challenges arise with the use of LLMs, as they can generate imprecise advice due to their predictive nature. Chess.com is working on governance strategies to ensure AI outputs accurate factual information.

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