NiCE Interactions International: Everything You Can Expect from the Must-Attend CX Event

CX Today’s Charlie Mitchell sits down with Simon Broadbent, SVP UKI & SAIL at NiCE, to preview one of the contact center industry’s biggest vendor events: NiCE Interactions International 2025. 🎤

Together, they explore the biggest challenges facing contact centers today and how NiCE plans to help solve them through strategy, innovation, and real-world customer stories.

Key Discussion Points:

📌 What Challenges Are Contact Centers Facing Today?
From costly integrations to rising customer expectations, Simon shares the top pressures facing CX leaders across EMEA.

📌 How NiCE Is Tackling These Issues at Interactions 2025
With over 50% of the agenda driven by customer stories, NiCE is prioritizing real-world impact. Hear what you can expect from this year's event agenda.

📌  What Else Is There to Enjoy?
Alongside a CEO keynote, live customer stories, and visionary sessions, find out what else attendees can expect, including a performance from the Kaiser Chiefs 🎸

👉 Ready to join one of the world's largest events dedicated to contact centers?
Register for Interactions International 2025: https://www.nice.com/websites/interactions-international?utm_source=cx-today&utm_medium=cpc&utm_content=0000000&utm_campaign=NL_Q325_EN_PLT_EMEA_250827_EVN_PaidMedia-Interactions-International-2025&utm_detail=CX-Today-SB-Interview

Hosted by Charlie Mitchell, Head of Publication at CX Today – Customer Experience Technology News.
#contactcenters #nice #Interactions2025 

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