Building a Positive Cloud of Patients

The podcast discusses the importance of building a positive cloud of patients in a dental practice. The speaker emphasizes the value of three types of patients within this cloud. The first type includes patients like Mrs. Jones, who are cooperative and committed to treatment plans without hesitation. The second type comprises patients who fluctuate in treatment acceptance, affecting their oral health outcomes. The third group consists of patients who have not engaged in treatment plans, highlighting the need to focus on building strong patient connections.