GRC Engineer

Beyond the Screenshot: Why Auditors Don't Trust Platforms & What Quality Really Costs w/ Troy Fine

10 snips
Nov 11, 2025
Troy Fine, an experienced SOC 2 auditor and founder of Fine Insurance, dives into the uncomfortable truths of the audit market. He reveals that audit quality is practically unmeasurable, putting brand recognition in the spotlight instead. Troy shares why auditors trust screenshots over automated platforms due to accountability concerns. He also discusses the need for tiered assurance for small vendors and critiques the influence of brand reputation on audit pricing. His insights challenge conventional views on auditing and urge a deeper understanding of trust in the process.
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INSIGHT

Brand Trumps Measurable Quality

  • Audit buyers usually pay for brand recognition, not measurable audit quality.
  • Troy Fine doubts bigger firms deliver inherently better audits despite higher prices.
ANECDOTE

How Troy Entered SOC 2

  • Troy fell into SOC 2 work after graduating in 2009 and combined his IT and accounting skills.
  • He built a SOC 2 practice at Schneider Downs and later grew a personal brand on LinkedIn.
INSIGHT

Continuous Monitoring Offers Better Evidence

  • Continuous control monitoring can offer richer evidence than static screenshots over time.
  • Auditors struggle to adopt it because platforms obscure data provenance and query logic.
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