The importance of reimagining the use of Gen AI and upskilling the workforce

To stand out from competitors, organizations need to reimagine the possibilities of Gen AI and invest in upskilling their workforce. Research has shown that individuals using tools like chat GPT can experience a significant increase in productivity, while those in group settings tend to revert to the mean and see a decrease in creativity and diversity of ideas. Businesses should prioritize value creation and focus their efforts on areas that can generate the most value through generative AI. Combining predictive and generative AI can unlock even more value by improving cost-efficiency and service levels.