Client burnout and hiring consultants

Client burnout and the challenges of hiring and working with consultants are discussed in this episode. The hosts share their experiences as both consultants and clients, highlighting the importance of empathy, communication, and setting clear expectations. They emphasize the need for consultants to go beyond simply coding and provide education, teach clients about their work, and offer multiple options for solutions. The role of discovery and the importance of references in selecting consultants are also addressed. The hosts stress the need for consultants to understand the client's perspective, manage client expectations, and be proactive in their communication.