Creative Agency Account Manager Podcast

How to lead a client services team in an award winning digital marketing agency, with Beth Sharma

Nov 22, 2022

51:02

Welcome to Episode 75 with my guest Beth Sharma, Client Services Director at Hallam. This episode is for you if you're interested in any of the following three areas:

You'd like to know what the Client Services Director does in an award-winning digital marketing agency.
You'd like some tips on how to get more client recommendations.
What it means for the client services team if you work for a B Corp agency.

After listening, check out Hallam's impressive profile on The Drum Recommends.

Given the current unstable economic climate, client retention for agencies is a real top priority right now. If you'd like some training for you or a member of your client-facing team in how to manage your client relationships, so you'll be seen more as a proficient proactive advisor, rather than a reactive audit taker, check out the details of my Account Accelerator programme. You can book a quick call with me to see if it's the right fit.