The podcast discusses the concept of emotional labor and its unequal division in relationships. It explores gendered expectations and treatment of emotions, as well as the value of emotional labor in the workplace. The hosts also touch on the history of racism and segregation in Detroit, the breakdown of the Black family, and the need for reparations and addressing intersectional poverty.
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Quick takeaways
Emotional labor takes place in various relational models such as communal sharing, authority ranking, equality matching, and market pricing, highlighting the different dynamics and expectations involved in each.
Recognizing and compensating for emotional labor is crucial for the well-being and functionality of our society, particularly in care-heavy jobs and domestic labor, which often falls on women and contributes to gender inequality.
Deep dives
Emotional labor and different relational models
Emotional labor falls into different relational models such as communal sharing, authority ranking, equality matching, and market pricing. In communal sharing relationships, emotional labor is freely shared within the group, such as in families or among close friends. Authority ranking relationships, such as employer-employee, often involve expectations of emotional labor from subordinates to superiors. Equality matching relationships like splitting the bill among friends may also involve emotional labor, but in a more balanced and reciprocal manner. Market pricing relationships, like paying for a service, may require emotional labor from providers, such as waitresses who need to project a pleasant and caring demeanor to receive better tips. However, emotional labor in the context of sex work remains controversial, with societal double standards and stigma surrounding the buying and selling of emotions and physical intimacy. Overall, emotional labor is a form of work that takes place across different relational models and may vary in terms of power dynamics and reciprocity.
The Value of Emotional Labor
Emotional labor is often undervalued and undercompensated, particularly in care-heavy jobs. The importance of recognizing and compensating for emotional labor is emphasized, as it is essential for the well-being and functionality of our society.
Gender Inequality and the Domestic Sphere
Domestic labor, which primarily falls on women, is discussed in the context of gender inequality. The need for a fair distribution of emotional labor within households is highlighted, as well as the consequences of unequal burdens, particularly in relation to career opportunities and economic stability.
Creating a More Equitable Future
The concept of guaranteeing income and implementing universal basic income is explored as a way to address income inequality and provide a basic standard of living for all individuals. Furthermore, the need for policies that uplift marginalized communities and address historical injustices is emphasized, including considerations such as reparations and housing support.
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A stranger insists you “smile more,” even as you navigate a high-stress environment or grating commute. A mother is expected to oversee every last detail of domestic life. A nurse works on the front line, worried about her own health, but has to put on a brave face for her patients. A young professional is denied promotion for being deemed abrasive instead of placating her boss. Nearly every day, we find ourselves forced to edit our emotions to accommodate and elevate the emotions of others. Too many of us are asked to perform this exhausting, draining work at no extra cost, especially if we’re women or people of color.
Emotional labor is essential to our society and economy, but it’s so often invisible. In her new book, Rose Hackman shares the stories of hundreds of women, tracing the history of this kind of work and exposing common manifestations of the phenomenon and empowers us to combat this insidious force and forge pathways for radical evolution, justice, and change.
Shermer and Hackman discuss: • her journey to researching emotional labor • What is emotional labor? • sex/gender differences in emotions • equality vs. equity • income inequality between men and women • Richard Reeves’ book, Of Boys and Men • why women are more risk averse • sex and emotional labor • sex work and prostitution • pornography • #metoo • emotional capitalism • liberal vs. conservative attitudes about emotional labor and gender differences.
Rose Hackman is a British journalist based in Detroit. Her work on gender, race, labor, policing, housing and the environment―published in The Guardian―has brought international attention to overlooked American policy issues, historically entrenched injustices, and complicated social mores. Emotional Labor is her first book.
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