Leading Transformational Change with Tobias Sturesson 109. Focus on Cultural Health, not Compliance Culture
Stephen Nguyen-Duc is Chief Compliance Officer at GE Healthcare and a veteran leader who has built ethics and compliance programs for global healthcare powerhouses like Eli Lilly, AbbVie, and Medday. Across more than two decades, Stephen has seen compliance evolve from a box-ticking exercise to a deeply human journey. In this episode, he joins host Tobias Sturesson to break down why organizational integrity is never just about rules – and why surprise is compliance’s greatest foe.
In this episode, we explore:
(05:00) Integrity as a daily habit
(06:30) Rethinking compliance and culture
(11:16) Building cultural health together
(13:14) Tone at the top misalignment
(16:27) Ownership as key to organizational change
(21:23) Awareness vs action in organizations
(25:44) Cultural health and awareness
(28:58) Fostering a culture of listening
(32:40) Driving behavioral change together
(33:28) Cultural impact on business tools
(38:04) Understanding the trust equation
(42:44) Empathy and ethical leadership
(47:30) Integrity drives business performance
(48:27) Optimistic industry progress
Links mentioned:
‘You Can Culture: Transformative Leadership Habits for a Thriving Workplace, Positive Impact and Lasting Success’ is now available here.