Join Shelley as she walks you through the four types of conversations—getting to know you, expectations, accountability, and feedback - and how you can use these as a guide to the kind of conversation that will best serve you and get the most out of your people long-term.

Shelley will reflect back on a previous episode where she discussed The Five Modes of Leadership—Coaching (ask & listen), Train or Teach (tell & show), Mentor (guidance & opinion), Manage (directing, defining, responsibility) and Confidant (building trust & deepening relationships)—and how they align.

Often, we enter conversations without knowing the type we're about to have, risking the loss of sight of the outcome or failing to approach it appropriately. By understanding these conversation types, we can better prepare, ensuring thoughtful engagement and maximising outcomes while appreciating the perspectives of those we engage with.

Connect with Shelley: ⁠⁠https://www.linkedin.com/in/shelleyflett/⁠⁠

Work with Shelley: ⁠⁠https://shelleyflett.com ⁠

Margaret Atwood Reads Mavis Gallant