Most businesses today need dramatic digital transformation in order to continue to be successful. They may have adapted to e-commerce, but they aren’t truly digitally driven.

Howard Tiersky, CEO at FROM, The Digital Transformation Agency, joins the show to share lessons from his latest book, Winning Digital Customers, about overcoming enterprise resistance to digital transformation.

Join us as we discuss:

What went awry with Toys“R”Us
The 3 stages of digital evolution
Tips for overcoming disruption caused by transformation

Check out these resources we mentioned:

Winning Digital Customers by Howard Tiersky
What the Bible Teaches About Digital Transformation

You can find this interview and many more by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.

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178) #ExponentialInsights - A Guide to Becoming Digitally Driven