HBS Managing the Future of Work cover image

HBS Managing the Future of Work

Beyond exit interviews: Knowing why workers quit makes for better job matches

Nov 20, 2024
36:54

Thinking of employees as 'hiring' their jobs opens the way to a detailed analysis of worker motivations, frustrations, and long-term goals, which can reduce costly turnover and make career development a collaborative process. Harvard Business School professor Ethan Bernstein and Michael Horn, cofounder of the Clayton Christensen Institute, explain how.

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