Can You Build High-Quality Connections? with Jane Dutton

Jane Dutton is a Professor Emerita of Business Administration and Psychology at the University of Michigan. Jane's research focuses on how organizational conditions enable human thriving, and in particular, how the quality of connection between people at work affects individual and organizational flourishing. Her research explores compassion in organizations, resilience in organizations, as well as energy in organizations, and she's published over 100 articles and book chapters, edited 12 books, and written a book for managers called Energise Your Workplace: How To Build And Sustain High-Quality Connections At Work. In 2012, Jane was awarded the Scholarly Contributions in Management Award for the Academy of Management, which is a lifetime achievement award.

In this week’s podcast, we explore the value of creating high-quality connections with people at work and the simple steps you can take to authentically connect with anyone – even your most challenging colleagues.

Connect with Jane Dutton: 

• https://positiveorgs.bus.umich.edu/

• [02:23] - Jane defines what creates a high-quality connection for us at work.
• [04:43] - Jane explains the difference between high-quality connections and Professor Barbara Fredrickson’s micro-moments of connections.
• [06:37] - Jane outlines the benefits of prioritizing high-quality connections when it comes to our wellbeing and performance at work.
• [10:11] - Jane shares what her latest research is finding out about the ability of high-quality connections to improve psychological safety in teams.
• [11:58] - Jane offers some tips on how high-quality connections can help ease the rising rates of loneliness in workplaces.
• [14:33] - Jane explains how leaders can create cultures that prioritize high-quality connections among their workers.
• [17:33] - Jane offers some simple suggestions for convincing leaders of the need to prioritize high-quality connections in our workplaces.
• [21:32] - Jane offers some practical suggestions for us to create more high-quality connections in our relationships at work.
• [25:11] - Jane shares what her research is finding can help us manage our corrosive connections and more challenging relationships at work.
• [30:04] - Jane completes the Lightning Round.

• MPPW Podcast on Facebook
• Books by Jody Hoffer Gittell
• Relational Coordination Research Collaborative

Thanks so much for joining me again this week.  If you enjoyed this episode, please share it using the social media buttons you see at the bottom of this post.

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Until next time, take care!  Thank you Jane!