Digital Thoughts Podcast Healthcare is a human experience | Jason Dupuis (Executive Director, Customer Growth & Success at OFFOR Health)
Jason Dupuis is the Executive Director, Customer Growth & Success at OFFOR Health. OFFOR Health is humanizing the healthcare experience by putting people first and understanding as much as we can about those we serve. They are on a mission to reimagine outdated healthcare models to accelerate access to care for those who are underserved and under-resourced. OFFOR Health was founded by a team of dedicated board-certified anesthesiologists looking for a better way to deliver surgical care in dental practices.
In this episode, Jason talks about:
* For profit vs. non-profit
* Why the family experience is as important as the patient’s experience
* How do you create a culture of innovation
* What he looks for in patient engagement platform
* How to get your product in front of decision makers
How to reach Jason:
* LinkedIn: https://www.linkedin.com/in/jasonmdupuis/
How to reach Zain:
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* Twitter: https://twitter.com/zainsyedpharmd/
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Things referenced in the episode:
* How Doctors Think - Jerome Groopman
* Sapiens: A Brief History of Humankind - Yuval Harari
* The Human Brand: How We Relate to People, Products, and Companies - Chris Malone, Susan T. Fiske
* The Power of Moments: Why Certain Experiences Have Extraordinary Impact - Chip Heath , Dan Heath
Music used:
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