#168: When To Raise VC Capital and When to Avoid It, and What to Consider When Building Out a Sales and Customer Success Process with You Mon Tsang

This week's guest is You Mon Tsang.

You Mon is the founder and CEO of ChurnZero, which helps subscription businesses fight churn with a real-time Customer Success platform. Before ChurnZero, he was the CMO of Vocus (now Cision) and CEO of its marketing automation business unit, OutMarket. He is a serial entrepreneur, having founded four software companies, including ChurnZero, Biz360, and Engine140. 

You can find You Mon on LinkedIn: https://www.linkedin.com/in/youmon

If you’re a CS leader, be a part of the most impactful Customer Success study yet. It takes around six minutes. www.churnzero.com/2023study