From Plumber to HVAC Owner w/ Manly Arnanson

In this episode, Bryan speaks with Manly, an HVAC professional from Manitoba, Canada, about his journey from working in his family's plumbing business to running his own HVAC company. Manly shares his experiences working in extreme cold weather conditions, where temperatures can drop to -30°C (-22°F), and discusses the unique challenges and emergency response strategies required in such a heating-dominated market.

The conversation delves deep into the ethical aspects of running an HVAC business, with both Bryan and Manly sharing their Christian perspectives on business ethics, customer service, and professional integrity. They discuss the importance of honest communication with customers, admitting mistakes, and making decisions based on customers' needs rather than purely financial motivations. Manly emphasizes how his faith influences his business practices and decision-making, particularly when advising customers about repairs versus replacements.

The discussion also explores the importance of continuous learning and professional development in the HVAC industry. Manly describes his experience returning to school in his forties to complete his air conditioning mechanic certification, highlighting how the industry requires constant adaptation and learning. Both professionals stress the value of building community within the trade and the importance of sharing knowledge to help others avoid making the same mistakes they've encountered.

Key Topics Covered:

• Working in extreme cold weather conditions (-30°C/-22°F)
• Emergency heating solutions using construction heaters
• The transition from plumbing to HVAC
• Challenges of equipment sizing and customer education
• Business ethics and Christian principles in HVAC
• Importance of admitting mistakes and maintaining integrity
• Continuous learning and professional development
• Building community in the HVAC industry
• Balancing profit motives with customer needs
• Manitoba's two-tier licensing system for HVAC technicians
• Parts availability challenges and creative solutions
• Role of humility in professional growth
• Value of proper education and training in HVAC

 

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