The Analytics Power Hour #243: Being Data-Driven: a Statistical Process Control Perspective with Cedric Chin
13 snips
Apr 16, 2024 Cedric Chin, a data-driven expert, delves into statistical process control, XmR charts, and continuous improvement. They discuss systemic thinking, root cause analysis, and the impact of data literacy on operational decision-making. The podcast also touches on Excel visualization, the World Happiness Report, and generational differences in happiness levels.
AI Snips
Chapters
Transcript
Episode notes
SPC Enables Trial and Error
- Statistical process control (SPC) helps differentiate routine variation from special causes in data.
- Using tools like XMR charts enables intuitive trial and error by recognizing normal fluctuations vs signals.
Variation Challenges Stack Ranking
- Understanding variation means systemic change over blaming individuals.
- Performance management and stack ranking are flawed since routine variation masks true performance.
From Optimization to Process Thinking
- Optimization worldview lacks mechanisms for defining goals, processes, and success tests.
- Process worldview treats business as causal systems controlled and improved by finding root causes and running experiments.