Ep 47: Jonathan Maze is the Editor in Chief of Restaurant Business Online

Labor shortage, supply chain issues, the challenges of third-party delivery.... these are all hot topics on everyone's lips in the last couple of years. Today our guest is Jonathan Maze, Editor-in-Chief of Restaurant Business Online, who's here to give us the run-down on all these issues, and more. We discuss everything from the accuracy of AI and voice-activated ordering, to keeping pace with the swiftly changing face of technology that serves restaurants – and the boom in investment in that area. Jonathon delves into the extensive list of pros and cons for third-party delivery services, and how they've changed the way restaurants do business, collect data, and facilitate (or hinder) the push for customer loyalty. Finally, he runs us through the incredible offerings of the upcoming FSTEC conference, and what we know will be prevalent themes there for the top executives. This conversation is truly fascinating and insightful, and listeners will find this too – press play now and join us!