Defining AI Agents

AI agents are emerging as a sophisticated form of software designed to automate various tasks traditionally handled by humans across different industries. These agents are intended to operate independently, utilizing artificial intelligence technologies like natural language processing and machine learning to perceive their environment and make decisions. Despite these advancements, there remains a lack of consensus among tech companies regarding what precisely constitutes an AI agent, leading to confusion about their capabilities. Various interpretations range from task-oriented assistants to tools that significantly enhance customer experiences, highlighting the need for clearer definitions as the technology evolves.