Global artificial intelligence in banking space is expected to grow at a CAGR of over 30 per cent in the coming years, finding use in almost everything we do. The sector is incorporating AI not just for personalizing customer preferences but also enhancing ATM networks, increasing brand presence among others. In this episode, we are joined by Manisha Banthia, Vice President of Data and analytics at Fiserv Global Services. Recently being named among TIME100 Most Influential Companies 2025, Fiserv is using data analytics, GenAI to make banking easier for the clients and enhance customer experience. It is helping merchants, fintechs with AI in 3 ways – personalize, protect and predict & prevent. Listen in to what Banthia’s insights on where AI will be in the next 25 years.
Moneycontrol Podcast