Tiger Sisters

How to Build Confidence When You Weren’t Born With It — with Former 7-Eleven CEO Jim Keyes

5 snips
Dec 8, 2025
In this engaging discussion, Jim Keyes, former CEO of 7-Eleven and Blockbuster, shares his inspiring journey from a challenging childhood to leading Fortune 500 companies. He reveals his Three C's Framework: Change, Confidence, and Clarity, which emphasizes that confidence is learned and can be built through preparation and neuroplasticity. Jim also dives into how cultural literacy shaped his success globally, the real story behind Blockbuster's decline, and the crucial role of curiosity in leadership. This is a masterclass in personal and professional growth!
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ADVICE

Prepare To Win

  • Prepare thoroughly to build confidence: rehearse, study, and drill the skills you need.
  • Jim Keyes says "Prepare to win" and links preparation directly to confidence and better outcomes.
INSIGHT

Change Equals Opportunity

  • Change equals opportunity: disruption is where new commerce begins.
  • Jim reframes CEO work as embracing change to find competitive advantage.
ADVICE

Reprogram Fear With Repetition

  • Use neuroplasticity to reprogram fear-based patterns through repetition.
  • Jim Keyes recommends deliberate practice to replace old reactive responses with new habits.
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