In this episode of Supply Chain Now, host Scott W. Luton sits down with Melanie Salter, Director of Supply Chain Research at boom! Global Network, to discuss the evolving role of people in supply chain strategy. Together, they explore the intersection of data, strategic network design, and inclusive leadership—and why businesses that overlook workforce engagement risk falling behind.

Melanie shares insights on industry trends, from AI adoption and decision-making challenges to the importance of building diverse, resilient supply chains. She also breaks down the latest research on workplace inclusion and its direct impact on business performance.

For supply chain leaders, business strategists, and professionals navigating change, this episode delivers practical takeaways on creating supply chains that are both efficient and people-focused.

Jump into the conversation:

(00:00) Intro

(03:15) The unexpected career pivot for Melanie

(07:42) A major industry shift that changed business operations

(12:08) How AI and automation are transforming workflows

(16:30) The biggest challenge facing professionals today

(20:51) Strategies that helped companies stay competitive

(25:14) A case study on adapting to rapid market changes

(29:37) How strong leadership drives real innovation

(34:05) The biggest misconception about industry growth

(38:22) boom! Global Network’s role in shaping market trends

(42:19) How businesses can prepare for upcoming shifts

(46:03) Why mentorship is critical for long-term success

(54:10) What’s next for the industry

Additional Links & Resources:

• Connect with Melanie Salter: https://www.linkedin.com/in/melaniesalter/
• Learn more about boom! Global Network: https://boomglobalnetwork.com/
• Connect with Scott: https://www.linkedin.com/in/scottwindonluton/
• Learn more about Supply Chain Now: https://supplychainnow.com
• Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now
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• Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk
• WEBINAR- AI Insights for Smarter Shipping Strategies: https://bit.ly/40wwSWD
• WEBINAR- Embracing Agility for better TMS ROI: https://bit.ly/40CrwIa
• WEBINAR- Bridging the Gap: Investigating the Disconnect Between Supply Chains and the People Who Run Them: https://bit.ly/3F1iZr2

This episode was hosted by Scott Luton and produced by Joshua Miranda. For additional information, please visit our dedicated show page at: https://supplychainnow.com/eureka-moments-research-data-supply-chain-journey-1395