The podcast discusses Walmart's first-quarter earnings results and the importance of saving money to live better. They talk about the role of the Chief Revenue Officer in better serving customers. They explore the significance of asking questions and continuous learning in leadership. Adapting to change and serving customer needs is also discussed along with efforts to improve the customer experience and save money through various initiatives.
11:15
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Quick takeaways
Seth Dallaire, Walmart's Chief Revenue Officer, emphasizes the importance of curiosity and learning in a changing retail landscape.
Walmart's Walmart Plus program offers various benefits like saving money on fuel, providing shipping and delivery benefits, and offering additional perks like Spotify.
Deep dives
Chief Revenue Officer and Role at Walmart
Seth, the Chief Revenue Officer at Walmart, oversees three lines of business: the Walmart Plus membership program, the Walmart Connect advertising business, and the data ventures business. With experience in e-commerce, advertising, and digital media, Seth's role at Walmart aligns perfectly with his interests. He highlights his excitement to be part of the company and acknowledges the hard work of the team in facing various challenges and dynamics.
Seth's Background and Curiosity
Seth grew up on the West Coast and developed an early interest in media, particularly digital media. He attributes his curiosity and drive to learn to his competitive nature and the desire to be successful. In his leadership role, Seth values asking questions and learning from others, recognizing that he doesn't know everything and that Walmart's success is built on a wealth of knowledge and experiences. He emphasizes the importance of curiosity and learning, especially in a changing retail landscape.
The Future of Walmart and the Walmart Plus Program
The podcast episode highlights Walmart's focus on serving customer needs and its commitment to change and innovation. The introduction of the Chief Revenue Officer role symbolizes Walmart's evolution as a business. The Walmart Connect platform, which connects buyers, sellers, and suppliers, is seen as a valuable tool for growth and creating opportunities for suppliers to reach Walmart customers. Seth emphasizes the benefits of the Walmart Plus program, including saving money on fuel, providing shipping and delivery benefits, and offering additional perks like the recently launched Spotify benefit. Walmart's aim is to continue expanding the program and attracting new members with exciting benefits.
We want to help save people money so they can live better - that’s what we’re here for. It was great having Seth Dallaire, Walmart U.S. Chief Revenue Officer, join John Furner on The Huddle to talk about our first-quarter earnings results. He’s been with the company for six months now and has been focused on asking questions to learn how to better serve our customers and members across the country. Listen to this new episode to hear how we’re navigating different dynamics while keeping merchandising and customers at the forefront.
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