In this Hasty Treat, Scott and Wes talk about feedback and criticism in the web industry.

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Show Notes

4:00 - Getting Feedback

Don’t assume malice - tone is easily lost in digital communication
Don’t take it personally
Evaluate the feedback through the eyes of who it’s coming from
Look for the truth in the feedback
Be open to feedback

15:15 - Giving Feedback

Don’t be negative - phrase your feedback in positives
Don’t give unrequested feedback
Explain the why behind your feedback
Don’t be rude or an asshole
Use Tools and Standards for Code Quality
Give an opportunity to improve
Explain the “why” behind the feedback
Sandwich criticism with something positive
When things are heated, try to diffuse the situation
Give frequent positive feedback

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Hasty Treat - Feedback and Criticism