Understanding Tactical AI in the Workforce

Tactical AI primarily refers to the practical applications of large language models and related technologies to improve business operations. It is utilized in various areas, such as sales, marketing, and operations, where there are numerous repetitive tasks that can benefit from automation. For instance, AI can aid in email routing by accurately identifying whether an email contains a complaint or an order, which traditional methods struggle to determine. By deploying AI for tasks like meeting summarization and client brief creation, organizations are able to streamline processes and save significant time, which ultimately enhances overall productivity.