Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology Ep. 364: "Create a Culture" – Embracing Continuous Workplace Innovation at WORKTECH New York with Philip Ross of UnGroup
Aug 12, 2025
Philip Ross, the innovative Founder and CEO of UnGroup, shares his insights on workplace transformation and the significance of continuous innovation. He discusses the allure of the upcoming WORKTECH New York conference and how AI is reshaping workplace dynamics. Philip reveals trends like 'espresso offices' that maximize space efficiency, while advocating for a blend of music and art to inspire creative workspaces. He emphasizes the importance of using data to enhance employee experiences and encourages leaders to cultivate a culture of experimentation.
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From Stadiums To Tiny Jazz Venues
- Philip describes seeing Jazz, Lenny Kravitz's drummer, play huge stages and tiny jazz venues within weeks.
- He uses that experience to illustrate passion and versatility in creative talent.
AI As Conversational Workplace Nudge Engine
- AI will move from tools to conversational agents that nudge behaviors and shape workplace networks.
- Ultra-wideband location data plus AI will enable hyper-local, personalized workplace suggestions.
Measure Experience To Remove Friction
- Measure workplace experience with an experience index to find friction and design ideal futures by persona.
- Use service blueprints to translate desired experiences into operational delivery.
