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If you don't understand this about your customers, then you might as well spin a wheel to see if you'll sell or not.
I sell based off of the 10-80-10 theory, which helps me better understand my customers' decisions and why they do what they do.
I also sell based off of the understanding that customers need to know the desired outcome of a sales pitch, webinar, or product in order to feel comfortable.
In this video, I lay this framework out for you, so you can start empowering your customers and making money at the same time.