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In another segment with the HBIC (Head Bitch In Charge) at Urban MVMNT - Sarah Isaac (aka Isaac)...we give a very transparent look as to how we handle one of the five functions of our business: DELIVERING our fitness service (from an operations standpoint).
We give a high-level overview of the client experience from the time they walk in, the importance of front desk staff, energy exchanges, on the floor coaching and more...
If you like what you're hearing and would be interested in learning how you can bring an Urban MVMNT location to your city, please check out the link below! https://www.urbanmvmnt.com/licensing