LegalTech Trends in the Mid-Market with Jennifer Sherman
Mar 29, 2024
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Jennifer Sherman from Caret Legal discusses legal tech trends in the mid-market, including automation for lawyers, upskilling staff, and transitioning to true partnerships. The importance of using technology to avoid burnout and enhance productivity is highlighted, along with the impact on a firm's reputation and client-first approach.
Leveraging technology and upskilling staff can enhance employee productivity and client service.
Transitioning to true partnerships and prioritizing client ease of use can significantly impact a firm's reputation and growth.
Deep dives
The Shift Towards Legal Tech in the Legal Field
Legal professionals have traditionally been slow in adopting new technologies, often dismissing tech conferences as tedious and missing valuable billable hours. However, the Above the Law Non-Event provides an innovative platform to engage lawyers directly on legal tech topics. Through virtual conferences like this, legal tech discussions are made accessible and engaging for attorneys, aiming to bridge the gap between lawyers and technology.
The Evolution of Carrot Legal and Legal Practice Management
Carrot Legal, formerly known as Abacus Next, underwent a transformation by introducing a new cloud-based legal practice management system integrated with Hot Docs for document automation. This significant pivot entailed redefining their identity and vision, focusing on providing value to clients, employees, and partners by creating space for what matters on a more accessible technological platform.
Empowering Legal Professionals through Technology and Automation
Legal tech solutions like Carrot enable attorneys to streamline administrative tasks, automate workflows, and enhance efficiency. By automating repetitive processes, such as document generation and time tracking, legal professionals can refocus on core legal tasks, leading to improved employee experience, reduced burnout, and increased client satisfaction. Accessible technology encourages upskilling staff and enhances client service through digital interactions and streamlined payment processes.
Jennifer Sherman from Caret Legal came onto the podcast, to talk over some of the hot legal tech trends in the mid-market for law firms - including leveraging technology, upskilling staff and working remotely.
Episode Highlights 04:17 What Caret Legal is 08:49 How legal practice management solutions like Caret can help automate repetitive tasks, letting lawyers focus more on helping their clients and doing tasks they love 10:54 Talking to lawyers on how they can get started in automation 19:29 The importance of using technology to avoid burnout and upscale all employees, enhancing their productivity and efficiency 17:07 Transitioning from vendor-customer relationships to true partnerships 25:28 Ease of use for the client as a primary consideration and how this can have a significant impact on a firm's reputation, growth, and client-first approach