In this episode of CMO Insights, Jeff Pedowitz sits down with Michelle Huff, CMO of UserTesting
Michelle talks about Focusing on the empathy gap and the customer journey,
Brands building a connection with emotion and why most companies do not focus on their existing customers as much as they should.
Connect with Jeff on LinkedIn - https://www.linkedin.com/in/jeffpedowitz/
Learn more about The Pedowitz Group https://www.pedowitzgroup.com/
Learn more about your ad choices. Visit megaphone.fm/adchoices
